Chartwells Higher Education Boise State University

Boise State University has partnered with Chartwells Higher Education to elevate the campus dining experience, a shift made to address issues students faced under previous dining services. Since transitioning to Chartwells Higher Education Boise State has seen innovations in food quality, variety, technology, and sustainability, creating a dining experience that resonates with today’s students.

Introduction to Chartwells Higher Education Boise State

In 2022, Boise State made the significant decision to end its 16-year relationship with Aramark and chose Chartwells Higher Education as its new dining services provider. The decision was based on Chartwells’ strong track record and innovative ideas to improve campus dining, enhance technology integration, and meet students’ needs.

Why the Transition to Chartwells?

Boise State’s shift from Aramark came after growing concerns about limited dining options, inconsistent quality, and occasional closures due to staff shortages. Student complaints about meal plans that didn’t align with available dining options prompted the Boise State administration to seek a provider who could deliver higher quality and greater variety. Chartwells stood out in their commitment to creating a fresh, innovative dining experience with an emphasis on student feedback and engagement.

New Dining Concepts and Facility Upgrades

Since Chartwells took over, students have noticed exciting updates to Boise State’s dining facilities. The Boise River Café was rebranded to “Buster’s Kitchen,” adding a new level of appeal to the main dining hall. Southfork Market was transformed into an all-you-care-to-eat station with options that include chef demonstrations, allowing students to experience live cooking.

Additionally, the Interactive Learning Center now hosts the “208 Market and Kitchen,” featuring local favorites like Meraki Greek Street Food and Sizzlin’ Stone Pizza, replacing previous offerings with fresher, student-focused dining options. Chartwells also revamped the Student Union Building (SUB) with additions such as Hissho Sushi and the Latin-inspired eatery, La Tapatia.

Technological Advancements in Dining

Chartwells has integrated technology to improve convenience and streamline the dining experience for students, faculty, and staff. Key features include:

• Boost Mobile App: This app allows students to pre-order meals, saving time during busy hours. Students can pay with Boise State Dining Dollars, Google Pay, Apple Pay, or debit cards.
• Ordering Kiosks: Located in high-traffic areas like the SUB and Interactive Learning Center, kiosks allow students to quickly order food from various locations, catering to the need for quick service during peak hours.
• Delivery Robots: Still in development, Chartwells plans to introduce temperature-controlled robots that deliver food across campus, making dining convenient even for those with packed schedules or late classes.

Commitment to Sustainability and Local Partnerships

Chartwells brings a strong focus on sustainability by sourcing ingredients locally and implementing waste reduction strategies. In collaboration with local Boise businesses, they ensure students have access to fresh, responsibly sourced options. Chartwells has introduced composting initiatives and reduced single-use packaging, aligning its practices with Boise State’s sustainability goals.

Chartwells’ Impact on Student Life and Community

The changes implemented by Chartwells have brought positive responses from the Boise State community. Students have expressed appreciation for the upgraded food quality, variety, and improved service. Chartwells works closely with the student government to continuously refine and update offerings based on student feedback.

Through engaging events, such as chef demonstrations and pop-up dining experiences, Chartwells fosters a sense of community within the campus, creating an environment where students feel valued and heard.

Looking Forward: Chartwells’ Future Plans at Boise State

Chartwells is committed to expanding its technological innovations and sustainable practices on campus. Future plans include expanding the delivery robot program, introducing more allergen-free options, and incorporating plant-based choices to meet evolving dietary needs. Chartwells’ proactive approach ensures they remain aligned with Boise State’s mission of providing a supportive and enriching campus experience.

Conclusion

The partnership with Chartwells Higher Education has transformed the dining experience at Boise State University. By focusing on quality, convenience, and sustainability, Chartwells has raised the standard of campus dining, making it a valued part of student life. With a focus on future improvements, Chartwells and Boise State are working hand in hand to meet students’ dining needs and enhance their overall campus experience.

FAQs

What new dining options has Chartwells introduced at Boise State?

Chartwells has introduced several new dining options, including Meraki Greek Street Food, Sizzlin’ Stone Pizza, La Tapatia, and Hissho Sushi, providing greater variety for students.

How does the Boost Mobile app improve the dining experience?

The Boost Mobile app allows students to pre-order meals and pay with Dining Dollars or mobile payment options, reducing wait times and making it easier to grab food between classes.

What sustainability practices has Chartwells implemented at Boise State?

Chartwells is committed to sustainability through local sourcing, waste reduction initiatives, and minimizing single-use packaging, supporting Boise State’s environmental goals.

How do the ordering kiosks work?

Kiosks are installed in the SUB and Interactive Learning Center, enabling students to place orders quickly for select dining options, which reduces waiting times during busy periods.

Are there plans to expand the delivery robot service?

Yes, Chartwells is working on expanding its robot delivery program, aiming to offer convenient, on-campus food delivery for students with tight schedules.