VandyWorks: Revolutionizing Scheduling at Vanderbilt University Medical Center

In the dynamic and demanding healthcare environment, efficient scheduling is crucial for maintaining high standards of patient care and employee satisfaction. Vanderbilt University Medical Center (VUMC) has long recognized this necessity, leading to the adoption of VandyWorks, a robust scheduling and staffing system. Initially introduced to address the growing concerns of nursing fatigue and workplace errors, it has evolved into a comprehensive solution utilized by approximately 19,000 employees across VUMC. This article explores the history, functionality, and future of VandyWorks, along with its impact on various departments and the overall mission of VUMC.

The Genesis of VandyWorks

Addressing the Need for a Comprehensive Scheduling System

In 2006, the Clinical Workforce Committee at VUMC identified a critical need for a unified scheduling system that could mitigate nursing fatigue and reduce workplace errors. These issues were becoming increasingly prevalent due to the demanding nature of healthcare work and the irregular hours that nursing staff often had to endure. The committee collaborated with the Canadian company Workbrain, which later became part of Infor, to develop a tailored scheduling system. This collaboration led to the creation and implementation of VandyWorks, a system designed to provide autonomy and transparency in scheduling across VUMC.

From Workbrain to VandyWorks

The partnership with Workbrain was pivotal in creating a system that catered specifically to the needs of VUMC. The system, later named VandyWorks, was designed to support not only nursing staff but also various non-nursing departments. It allowed employees to self-schedule, plan time off, trade shifts, and more, thereby enhancing their work-life balance and reducing fatigue. The implementation of VandyWorks marked a significant step towards improving the overall work environment at VUMC.

Features and Functionality of VandyWorks

Self-Scheduling and Time Off Planning

One of the standout features is its self-scheduling capability. This feature empowers employees to choose their shifts based on their preferences and availability, fostering a sense of autonomy and control over their work schedules. Additionally, it allows employees to plan their time off efficiently, ensuring that personal needs are balanced with professional responsibilities.

Shift Trading and Coverage

VandyWorks also facilitates shift trading, a critical feature that enables employees to swap shifts with colleagues. This flexibility is essential in healthcare settings where unexpected events can necessitate changes in work schedules. Allowing shift trading ensures that departments remain adequately staffed, thereby maintaining high standards of patient care.

Reporting and Daily Assignments

Another significant feature is its robust reporting capabilities. Employees can view their daily assignments, track their hours, and generate reports that provide insights into their work patterns. These reports are invaluable for both employees and management, as they help identify trends, manage workloads, and ensure compliance with labor regulations.

The Impact of VandyWorks on VUMC

Enhancing the Patient Experience

At VUMC, patient care is paramount. The efficient scheduling facilitated by VandyWorks plays a crucial role in ensuring that patients receive timely and consistent care. By reducing scheduling conflicts and ensuring that all shifts are adequately staffed, it helps maintain the high standards of care that VUMC is known for. This, in turn, enhances the overall patient experience, making VUMC a world leader in healthcare.

Supporting the VUMC Mission and Vision

The implementation of VandyWorks aligns with VUMC’s mission and vision of providing excellent healthcare in an inclusive and caring environment. By improving scheduling efficiency and employee satisfaction, it contributes to creating a workplace where employees feel valued and supported. This supportive environment is essential for fostering a caring spirit and delivering the best possible care to patients.

Promoting Diversity and Inclusion

VUMC is committed to promoting diversity and inclusion within its workforce. VandyWorks supports this commitment by providing equal opportunities for all employees to manage their schedules and work hours. This flexibility is particularly beneficial for employees with diverse needs, such as those with disabilities or family responsibilities. By accommodating these needs, it helps create an inclusive environment where everyone has the chance to thrive.

The Future of VandyWorks: Transition to Infor Workforce Management (WFM)

The Upcoming Transition

In an effort to continually improve and adapt to changing needs, VUMC is planning to transition from VandyWorks to Infor Workforce Management (WFM). This transition is part of VUMC’s ongoing commitment to leveraging the best technology available to support its workforce. The Clinical Workstation desktop icons will be updated with new links during the migration, and users will access the system via Single Sign-On, which will require Multi-Factor Authentication if not connected to VUMC WiFi or the VPN.

Enhancements and Expectations

Infor Workforce Management (WFM) is expected to bring several enhancements over VandyWorks. These include improved user interfaces, more robust reporting tools, and enhanced security features. The new system will continue to support self-scheduling, time off planning, shift trading, and other critical functions, ensuring a seamless transition for all users. The move to Infor WFM underscores VUMC’s commitment to innovation and excellence in workforce management.

VandyWorks and VUMC’s Commitment to Excellence

A Pillar of VUMC’s Operational Strategy

VandyWorks has been a pillar of VUMC’s operational strategy for over a decade. Its comprehensive scheduling capabilities have helped streamline operations, reduce employee fatigue, and maintain high standards of patient care. As VUMC transitions to Infor WFM, the core principles that guided the development and implementation will continue to inform the approach to workforce management.

Recognizing the Efforts of VUMC Employees

The success of VandyWorks is a testament to the hard work and dedication of VUMC’s employees. From the Clinical Workforce Committee that identified the need for a unified scheduling system to the staff who have embraced the platform, the collective effort has been instrumental in driving the initiative forward. As VUMC moves towards the future with Infor WFM, the commitment to supporting and empowering its workforce remains unwavering.


In summary, VandyWorks has played a transformative role in scheduling and staffing at Vanderbilt University Medical Center. By providing autonomy, transparency, and flexibility, it has helped improve the work-life balance of employees and ensure the delivery of high-quality patient care. As VUMC transitions to Infor Workforce Management (WFM), the foundation laid by VandyWorks will continue to support the organization’s mission of excellence, innovation, and inclusive care. With the ongoing commitment to leveraging cutting-edge technology and fostering a supportive work environment, VUMC is well-positioned to remain a leader in healthcare for years to come.


What is VandyWorks?

VandyWorks is a scheduling and staffing system used at Vanderbilt University Medical Center.

How does VandyWorks enhance employee satisfaction?

It allows self-scheduling, time off planning, and shift trading, improving work-life balance.

What are some key features of VandyWorks?

Key features include self-scheduling, time off planning, shift trading, and robust reporting capabilities.

How does VandyWorks impact patient care at VUMC?

It ensures timely and consistent care by reducing scheduling conflicts and maintaining adequate staffing.

What is the future of VandyWorks at VUMC?

VUMC plans to transition to Infor Workforce Management (WFM) for enhanced features and improved technology.

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